GUBÁN, Miklós; HUA NAM, Son. MATHEMATICAL MODEL OF PERCEPTION DRIVEN SERVICE. Advanced Logistic Systems - Theory and Practice, [S. l.], v. 8, n. 1, p. 47–56, 2014. Disponível em: https://als.uni-miskolc.hu/index.php/als/article/view/61. Acesso em: 18 sep. 2025.